Privacy Policy

Last updated: November 7, 2025

Alag Solutions ("us", "we", or "our") operates the alagsolutions.com website and the Alag Solutions Job Tracker web application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

  • Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This includes, but is not limited to:
    • Email address
    • First name and last name
    • Company Name
    • Phone number (optional)
  • Usage Data: We may collect information on how the Service is accessed and used ("Usage Data"). This may include information like your computer's IP address, browser type, and pages visited.
  • Your Company Data: We collect and store the data you create within the application, such as job orders, buyer names, financial data, and uploaded design photos ("Company Data").

2. Use of Data

Alag Solutions uses the collected data for various purposes:

  • To provide and maintain the Service
  • To manage your account and subscription
  • To notify you about changes to our Service
  • To provide customer care and support
  • To monitor the usage of the Service
  • To detect, prevent, and address technical issues

We will never sell your Personal Data or your Company Data to third parties. Your Company Data (job orders, photos, financials) is considered confidential and is only accessed by our team for troubleshooting purposes, and only with your explicit permission.

3. Data Storage and Security

Your data is stored and processed on Google's Firebase platform, a secure and robust cloud infrastructure. We implement multi-tenant security rules to ensure that your Company Data is logically isolated and cannot be accessed by any other company or user, even those using the same Service.

The security of your data is critical to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

4. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain your Company Data as long as your account is active. If you choose to delete your account, your Company Data will be permanently deleted from our servers within 90 days.

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us by visiting the contact page on our website (index.html#contact).